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FAQ - Common Wholesale Questions

FAQ - Common Wholesale Questions

Private Label Wholesale is direct from the Manufacturer system that allows you to get amazing prices from overseas with customer service of a local team. As one of the fastest-growing companies in America, we have been given the opportunity to partner with manufacturing companies to offer our clients unbeatable prices for the quality of products.

Our goal is to create the most affordable, user-friendly system possible. This allows us to cut costs and offer pricing that allows you to be successful in the hair industry.

Here are some common questions clients have asked:

Can you explain more about the Hair Quality offered?


We offer three levels of quality including Basic, Premium, and Raw.

Basic, Premium and Raw Hair

You should be able to find the perfect hair based on your budget within these three levels of quality. 

Take a moment and learn more about our Hair Quality options.

What is the Minimum Order?

Because this is a Wholesale site and working directly with a manufacturer, the minimum order is $300.

What is the Maximum Order Online?

We use an advanced fraud system that covers us up to $3,000. If you need to make a purchase over $3,000 please feel free to contact us for additional options.

What payment methods do you accept?

We accept Credit Cards, Shop Pay,  and PayPal confirmed payments. Please contact PayPal to make sure you have a PayPal confirmed address.

Is this the same as my drop-shipping account on Drop-ship Bundles or Drop-ship Beauty?

No. These are completely different systems. Drop-shipping is the method of shipping small, branded orders directly to your client.

This wholesale system will only ship products directly to you, with the order amount a minimum of $300.

Drop-Shipping vs Wholesale

I don’t have a business. Can I still order?

Sorry. This website is for business owners, licensed stylists, and salon owners only.

How can I join the site to get access to purchase?

If you are approved as a business, one of our amazing Atlanta based sales reps will email you a link to get on their calendar for an introductory call. During the call, your account will be set up and walked through how the system works.

What are the shipping costs?

We offer free shipping on orders over $300!

What if I want to return an item? Do I have to mail it overseas?

Nope! We proudly accept returns at our Atlanta Headquarters.

How long do orders take to ship?

It depends on the product!

First, orders ship once the last product is ready. Sorry, no split-shipments!

In the product description of each product, you will find the estimated time to ship. If something is in-stock and ready to ship, then that would happen generally in 1 business day. If you order a few in-stock items along with something that takes longer to ship, like a blonde wig, then the complete order will ship once the last item within the order is ready.

Is there a fee for the membership or to join?


There are no fees associated with being a member. We just want to make sure you are a business, as we are not open to the public.

Can I shop in-store and receive these prices?

Sorry, that’s not part of the program. (Except Events)

This is a manufacturer direct program that is streamlined to reduce costs so we can offer the best pricing possible.

Passingly, we have Wholesale Day events where you have a limited time to purchase in-store. Here are the upcoming Wholesale Day Events.

What is needed to get approved as a member?

We need to make sure you are a business. Here are some items that will quickly get you approved.

  • E-Commerce Website
  • Your own Salon
  • Licensed Stylist
  • Cosmetology License
  • Own a Physical hair or Beauty Store
  • Business is registered with the state
  • Tax ID

This website is not open to the public, so we must confirm you are in the industry.

Previous article Wholesale Edge Control & Starting Your Own Brand


Vanessa Edwards - January 8, 2024

I am a Stylist/Business Owner of SEKE Styling Salon. I have been looking for WEEKS for a reputable hair extension vendor! I am planning to teach hair extension classes on 2 techniques: beaded genius weft (sewing) and flat tip keratin strand by strand techniques. My goal is to supply hair for my students of all hair types in a range of colors for their models. I already have a color ring that I have already put together for the kits I have made up for each student when they attend my class. But, if they want to order any of the colors on the ring, I want to be able to send them QUALITY hair, curly, kinky straight, straight, water wave etc… The chinese vendor(s) I was using was not consistent with the colors nor the quality…it would dry and tangle within days of using…very disappointing! Anyway, my question to you is: Do you carry flat tips and genius wefts or very thin machine wefts with double drawn hair? If so, are you able to send the hair to me at the request of the specific color swatches I could send to you via photos? If not, can you point me in the RIGHT direction? This whole process is VERY frustrating. Thank you for considering my email! My website is

Abraham Tooker - January 8, 2024


I would like to place an order on some of your products and know if my
personal freight company can pick from you and ship directly to me in

1. Do you accept credit card Yes/No

2. What type of card do you accept ?

3 Can you work hand in hand with my personal shipping agent ? and ship
to me in Fiji Yes/No

Thank you

Shayla - October 10, 2022

Does shop pay report those payments to DUNS?

Anonymous - October 10, 2022

hi am i able to create bangs with the Bob wig?

Denika Myles - October 10, 2022

How do I apply my rewards to check out?

Kim - August 4, 2021

Where can I find the Indian Curly Raw Hair, that is also listed on private label extensions?

Tijuana Hairston - August 4, 2021

Hi, will you all be getting in any more colored bundles in other than black and blonde ?

Khayla B - April 16, 2021

Hey, are you guys going to release more blonde bob wigs?

Dwight Drayton - April 16, 2021

What grade is the premium hair? Example: (9a, 10a)

monique - April 16, 2021

How I get sample of hair bundle?

Paulette Thompson - April 16, 2021

I have a website with you all, in order to register for my business license can I use your business address. the same address that is on my website.

Eve Mac - April 16, 2021

Hello I was wondering if you offer universal product codes for your products?

Donna L Crummer - April 16, 2021

Where do I find the price list vs. market list suggested?

Erin - September 28, 2020

Hi When Will The Closure Be Restocked?

Shekema Harris - July 22, 2020

What is your grade of hair? For example 7A-9A! Try to distinguish between buying premium for my business

Tameka Bosley - July 21, 2020

Im ready to start my wholesale buisness but I dont know what to do after I got my EIN number to be legit. Please help

Fazee Nicole - June 5, 2020

How soon I can get my order after I paid? Is it coming from China or where?

Anonymous - May 17, 2020

Do you accept sample orders under 300, to test the quality before spending a large amount of money?

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